BTC - FAQS

Have a question about the British Takeaway Awards or the ceremony? You'll find answers to all of the most frequently asked questions here.

  • How is 'takeaway' defined?
    • Takeaway is defined as food that is to be eaten off premises from restaurants, cafes and other catering establishments. The food can be hot or cold and the orders can be collected or delivered. What is not included is food and snacks purchased in shops such as supermarkets, newsagents and greengrocers.

  • What are the key challenges the industry is facing?
    • Although the sector is bullish about its future, businesses are facing challenges recruiting and retaining staff: a third of restaurants report skills shortages - mainly in skilled kitchen roles, particularly chefs, front of house staff and delivery drivers. For a significant proportion of firms in the sector, this situation is critical. Almost a quarter of restaurants say that they are unable to recruit the staff needed to run their business. The impact of business rates is also an issue. According to Rates Recovery service, it handled approximately 35,000 appeals during the 2010 revaluation with businesses most concerned about the lack of transparency and fairness. Planning is also a problem with small business concerned about licensing arrangements. More information on the issues we care about can be found on the 'campaigns' section of the website.

  • Who does the BTC represent?
    • Members include a range of industry bodies, including Just Eat, the Bangladeshi Caterers Association, British Retail Kebab Awards, Foodservice Packaging Association, K10, National Federation of Fish Friers, Night Time Industries Association, CurryLife Magazine; Nationwide Caterers Association, Association of Licensed Multiple Retailers, QuickBite, the UK Bangladesh Catalysts of Commerce & Industry and with the support of the PAPA, the Pizza, Pasta and Italian Foods Association. More details on the BTC's membership can be found on the 'we represent' page.

  • How can I join?
    • If you are a trade association or industry body, please contact one the BTC team who would be happy to help, details can be found on the 'why join us' page. If you are a takeaway restaurant, please get in touch through your trade association or industry body. To keep up to date on BTC news, follow us on Twitter or visit our news page for regular updates.